How to read your Whatnot Seller Weekly Orders Report
Decode the official Whatnot CSV: transaction_amount, buyer_paid, cost_of_goods, refunds, and an import workflow to run margin and KPIs after every live.
Key takeaways
- The Seller Weekly Orders Report is the source of truth for the Whatnot seller ledger.
- transaction_amount is net; buyer_paid is what the buyer paid.
- Without cost_of_goods (COGS), you get net revenue but not estimated margin.
- Export after every important live block to keep a clean history.
- Importing the CSV into WhatCopilot turns those columns into actionable KPIs.
- Never confuse the on-stream sales total with the accounting ledger.
Direct answer: if you run your Whatnot shop only on the on-stream sales total, you miss the real ledger. The Seller Weekly Orders Report is the official export that describes every transaction — orders, refunds, tips, shipping — and it is the reliable base for KPIs, margin, and pricing decisions.
This guide decodes the critical columns, common traps, and an import workflow that turns the CSV into a post-show cockpit. WhatCopilot is not affiliated with Whatnot: you upload the file yourself — no account scraping.
What is the Seller Weekly Orders Report?
Each CSV row is a seller ledger transaction. It is not a simplified receipt: it is marketplace accounting detail. WhatCopilot imports this file to rebuild net revenue, trends, products, buyers, and livestreams.
- Covers order_earnings, order_refund, tips, shipping charges, and other ledger movements.
- Follows Whatnot’s export cadence — export after important live blocks.
- Independent of Seller Analytics screens: useful for archives, multi-shop, and external analysis.
- Lets you cross-check fees and commissions against observed net.
The columns that actually matter
You do not need every column. Three fields drive most seller decisions: net, buyer view, and purchase cost.
transaction_amount — the net
transaction_amount is a net figure: Whatnot commission, payment processing fees, and typical seller shipping are already deducted. Refunds carry a negative amount and subtract from the total naturally. Aggregate this column for net revenue.
buyer_paid — the buyer’s view
buyer_paid is what the buyer actually paid (item price + shipping − coupon). It drives buyer-facing revenue and average order value. Do not confuse buyer_paid with transaction_amount: the gap is mostly marketplace fees.
cost_of_goods — no COGS, no margin
cost_of_goods is only populated if you entered it in Whatnot. Without COGS, WhatCopilot can compute net revenue but not estimated margin — so fill that field before exporting. Deep dive: How to calculate your real Whatnot seller margin.
| Column | Use it for | Common mistake |
|---|---|---|
| transaction_amount | Net revenue / refunds | Treating it as gross sales |
| buyer_paid | AOV, buyer-facing revenue | Assuming it hits your bank account |
| cost_of_goods | Estimated margin | Leaving it blank then wondering why margin is missing |
| transaction_type | Filter earnings vs refunds vs tips | Summing every row without filtering |
Worked example: one line, two readings
Here is why the same lot can “do $80” on stream and ~$65 in the ledger. Figures are illustrative — exact rates change; always verify the Whatnot Help Center.
- buyer_paid = $80 (what the buyer sees)
- Commission + processing + shipping ≈ $15 (illustrative)
- transaction_amount ≈ $65 (ledger net)
- cost_of_goods = $40 → estimated margin ≈ $25
- Without COGS → you see $65 net, margin = ?
$80
buyer_paid
Buyer view / AOV
~$65
transaction_amount
Ledger net revenue
~$25
Estimated margin
If COGS = $40
~19%
Gross → net gap
Before COGS even lands
Common mistakes reading the CSV
- Summing buyer_paid and treating it as cash in the bank.
- Ignoring order_refund rows (negative amounts) in totals.
- Exporting without filling COGS on strategic lots.
- Comparing two lives on stream gross without CSV net.
- Mixing exports from two shops into one workspace.
Recommended import workflow
Enter COGS
On important lots, before the show or right after. Without this, margin stays a blind spot.
Export the report
Download the Seller Weekly Orders Report from the Whatnot seller area.
Import into WhatCopilot
Upload the CSV into the correct shop workspace — no scraping.
Read the KPIs
Check net revenue, estimated margin, top products / buyers, and livestream comparison.
Adjust the next live
Floor pricing, inventory, and pace: decide with the ledger, not chat vibes.
Go deeper
Reading the net is only step one: also map Whatnot fees & commissions, compare Seller Analytics vs WhatCopilot, and follow the complete Whatnot seller guide. Ready to import? See WhatCopilot pricing.
FAQ
- Where do I download the Seller Weekly Orders Report?
- From the Whatnot seller area (exports / Seller Weekly Orders Report). Export regularly after important lives to keep a clean history.
- Which column is net revenue?
- Aggregate transaction_amount on order_earnings and order_refund rows. Use buyer_paid for average order value and buyer-facing revenue.
- Why is estimated margin empty in WhatCopilot?
- Estimated margin needs cost_of_goods filled in Whatnot before export. Without COGS, WhatCopilot still computes net revenue but not margin.
- Should I export every week even with no lives?
- If there are no sales, an empty export adds little. As soon as you have orders, refunds, or tips, export to freeze the ledger state.
- Do tips and shipping appear in the CSV?
- Yes — the ledger typically includes tips, shipping charges, and other movements. Filter by transaction type before aggregating.
- Can I use multiple shops?
- Yes. Import each CSV into the WhatCopilot workspace for that shop. Do not mix files across shops.