Question 1

What is WhatCopilot, exactly?

Accepted Answer

WhatCopilot is an analytics cockpit for Whatnot sellers. Import the official Seller Weekly Orders Report CSV, then track net revenue, estimated margin, products, buyers, livestreams, Inventory, and Delivery. Then ask Orion, an AI copilot that uses your shop data — and WhatTrack when eligible.

Question 2

Who is WhatCopilot for?

Accepted Answer

Live sellers on Whatnot (solo, collectors, resellers, multi-shop teams) who want clearer margin, inventory, and livestream insight than native analytics, plus a copilot to prep the next show.

Question 3

How is it different from Whatnot Seller Analytics?

Accepted Answer

Seller Analytics mostly covers “how much did I sell?”, often with lag. WhatCopilot covers profit and next-live changes: COGS-based margin, livestream comparisons, top products/buyers, inventory, and Orion coaching.

Question 4

Which Whatnot export do I need?

Accepted Answer

The Seller Weekly Orders Report (CSV). Each row is a ledger transaction (order earnings, refund, tip, shipping). Fill cost_of_goods in Whatnot when you can. That powers estimated margin in WhatCopilot.

Question 5

How often should I import my CSV?

Accepted Answer

As often as you want a fresh view: after a big live, end of week, or when Whatnot issues a new export. CSV imports are unlimited on every plan; the more you sync, the more relevant Orion and your KPIs stay.

Question 6

How does estimated margin work?

Accepted Answer

Estimated margin uses transaction revenue minus filled cost_of_goods. Without COGS you mainly see sales and net; with COGS you get a profit signal to prioritize SKUs and breaks for the next live.

Question 7

Can I compare livestream performance?

Accepted Answer

Yes. WhatCopilot groups orders, revenue, and metrics by livestream so you see which shows paid, how long they ran, and which ones to repeat or cut.

Question 8

What can I see about products and buyers?

Accepted Answer

Rankings by revenue, volume, or estimated margin, product detail, and high-value returning buyers. Push what converts and re-engage who spends. Focus there, not on raw volume alone.

Question 9

How does Inventory help before a live?

Accepted Answer

Inventory tracks stock and unit COGS separately from sales history — low/out alerts, CSV import, and SKUs tied to Delivery when you ship. Use it with the calendar to prep themed shows without mid-live stockouts.

Question 10

Are you affiliated with Whatnot? Is my data safe?

Accepted Answer

No. WhatCopilot is an independent third-party tool, not affiliated with Whatnot. Your imports stay in your WhatCopilot workspace. Fees, seller rules, and official policies always remain on the Whatnot Help Center.

Question 11

What is Orion, the AI copilot?

Accepted Answer

Orion answers from your imported KPIs and history — not generic advice — via leading models on our AI stack. Monthly WhatCoins depend on your plan. Always double-check critical numbers before pricing or inventory decisions.

Question 12

What is WhatTrack vs free Whatnot trends?

Accepted Answer

Trends is a free teaser of today’s hot niches. WhatTrack adds the full market workspace (heat, peak hours, opportunities) for sellers on Business / Entreprise BETA — so you book slots against demand, not only last week’s CSV.

Question 13

What is Delivery after a live?

Accepted Answer

Delivery turns imported unfulfilled orders into a pack queue, tracks shipment statuses, and shares a public buyer track link. Labels and postage stay on Whatnot — WhatCopilot is the ops layer.

Question 14

Can Orion read market heat?

Accepted Answer

When your org has WhatTrack access, Orion can use market pulse and peak-hour tools. Otherwise it stays on your shop CSV — still enough to coach the next lineup and packing priorities.

Question 15

Can I try before importing my real data?

Accepted Answer

Yes — three free layers before any card: (1) public tools (fee/profit/CSV calculators) with no account, (2) the public demo shop (fictional data), (3) a free account to import your Seller Weekly Orders Report. Paid plans unlock WhatCoins quotas, multi-shop/seats, and BETA features (Business / Entreprise with commitment) such as WhatTrack. No card required while billing is rolling out.

Question 16

How much does it cost?

Accepted Answer

Three plans: Pro (€29/mo committed), Business (€54/mo), and Entreprise (€89/mo). No commitment: higher flexible rates. WhatCoins, shops, and seats scale by plan. Seller guides on the blog stay readable without an account. Headline JSON-LD prices are always EUR commitment; the UI may show converted currencies.

Question 17

Can I manage multiple Whatnot shops?

Accepted Answer

Pro covers 1 shop. Business includes 3 with 4 seats (owner included); Entreprise has unlimited shops and seats, with more WhatCoins. See Pricing to compare.

Question 18

Do I need a subscription to read seller guides?

Accepted Answer

No. Whatnot seller guides on the blog (account, fees, lives, CSV, margin) are free without an account. Subscriptions cover product usage: shops, analytics, and WhatCoins.

Question 19

How do I get started and subscribe?

Accepted Answer

Path: try a public calculator or the demo → create an account → import the Seller Weekly Orders Report → explore dashboard and Orion → choose Pro, Business, or Entreprise on Pricing and pay via Stripe when you need more WhatCoins, shops, or WhatTrack.

Question 20

How do I cancel or change plans?

Accepted Answer

With no commitment, cancel anytime (higher flexible price). With a 12-month commitment, the headline price is locked for the term; early cancel via support only. To change plans, email support@whatcopilot.com or use the billing portal.

Question 21

I’m new to Whatnot. Where should I start?

Accepted Answer

Read our complete seller guide (account → first live → fees → analytics → WhatCopilot), try the demo, then create an account and import your first CSV. Official rules stay on help.whatnot.com.

Plans for solo shops through multi-shop teams