Question 1

What is WhatCopilot, exactly?

Accepted Answer

WhatCopilot is an analytics cockpit for Whatnot sellers. Import the official Seller Weekly Orders Report CSV, then track net revenue, estimated margin, products, buyers, livestreams, and inventory — and ask Orion, an AI copilot grounded in your shop data.

Question 2

Who is WhatCopilot for?

Accepted Answer

Live sellers on Whatnot — solo sellers, collectors, resellers, or multi-shop teams — who want clearer margin / inventory / livestream insight than native analytics alone, plus a copilot to prep the next show.

Question 3

How is it different from Whatnot Seller Analytics?

Accepted Answer

Seller Analytics mostly answers “how much did I sell?”, often with lag. WhatCopilot answers “was it profitable?” and “what should I change next live?” — COGS-based margin, livestream comparisons, top products/buyers, inventory, and Orion coaching.

Question 4

Does WhatCopilot replace the Whatnot Seller Hub?

Accepted Answer

No. WhatCopilot is a business layer on top of your official CSV export. You still run lives, payouts, and seller settings in Whatnot. We help you read the ledger for margin, stock, and next-live decisions.

Question 5

Which Whatnot export do I need?

Accepted Answer

The Seller Weekly Orders Report (CSV). Each row is a ledger transaction (order earnings, refund, tip, shipping). Fill cost_of_goods in Whatnot when you can — that powers estimated margin in WhatCopilot.

Question 6

How often should I import my CSV?

Accepted Answer

As often as you want a fresh view — after a big live, end of week, or whenever Whatnot issues a new export. CSV imports are unlimited on every plan; the more you sync, the more relevant Orion and your KPIs stay.

Question 7

How does estimated margin work?

Accepted Answer

Estimated margin uses transaction revenue minus filled cost_of_goods. Without COGS you mainly see sales and net; with COGS you get a profit signal to prioritize SKUs and breaks for the next live.

Question 8

Can I compare livestream performance?

Accepted Answer

Yes. WhatCopilot groups orders, revenue, and metrics by livestream so you see which shows actually paid, how long they ran, and which ones to repeat or cut.

Question 9

What can I see about products and buyers?

Accepted Answer

Rankings by revenue, volume, or estimated margin, product detail, and high-value returning buyers. Push what converts and re-engage who actually spends — not just raw volume.

Question 10

Is there inventory and a calendar?

Accepted Answer

Yes. You get backoffice inventory tied to your seller activity, plus a calendar to plan lives and actions. These modules sit alongside analytics so you can prep the next show.

Question 11

Are you affiliated with Whatnot? Is my data safe?

Accepted Answer

No — WhatCopilot is an independent third-party tool, not affiliated with Whatnot. Your imports stay in your WhatCopilot workspace. Fees, seller rules, and official policies always remain on the Whatnot Help Center.

Question 12

What is Orion, the AI copilot?

Accepted Answer

Orion answers from your imported KPIs and history — not generic advice. Every plan includes a monthly message quota. Always double-check critical numbers before pricing or inventory decisions.

Question 13

Which AI models power Orion?

Accepted Answer

Orion uses leading models (via our AI stack) to analyze your shop data. Answers stay grounded in your WhatCopilot imports; monthly quota depends on your plan.

Question 14

Can I generate visuals for my lives?

Accepted Answer

Yes. The visuals studio helps prep creatives for your shows. Generation counts toward your plan’s Orion quota — handy for chaining analysis and assets before go-live.

Question 15

Can I try before importing my real data?

Accepted Answer

Yes. Open the public demo to explore a fictional shop, then create a free account and import your CSV when you’re ready. No card required while billing is rolling out.

Question 16

How much does it cost?

Accepted Answer

Three plans: Pro (€14.99/mo), Business (€45/mo), and Entreprise (€79/mo). No commitment by default; −20% with a 12-month commitment. Orion, workspaces, and collaborators scale by plan. Seller guides on the blog stay readable without an account.

Question 17

Can I manage multiple Whatnot shops?

Accepted Answer

Pro covers 1 workspace. Business includes 3; Entreprise has unlimited workspaces, with more collaborators and Orion quota. See Pricing to compare.

Question 18

How does the referral program work?

Accepted Answer

Share your referral code. Progress already counts: 4 referrals → 1 free month, 10 referrals → 3 free months once paid billing launches. Apply a friend’s code once from Settings → Referral.

Question 19

Do I need a subscription to read seller guides?

Accepted Answer

No. Whatnot seller guides on the blog (account, fees, lives, CSV, margin) are free without an account. Subscriptions cover product usage: workspaces, analytics, and Orion quota.

Question 20

How do I get started and subscribe?

Accepted Answer

Create an account, add your shop, import the Seller Weekly Orders Report, then explore the dashboard and Orion. Choose Pro, Business, or Entreprise on Pricing — online checkout is coming soon.

Question 21

How do I cancel or change plans?

Accepted Answer

With no commitment, cancel anytime. With a 12-month commitment, the −20% rate applies for the term. For a plan change or question, email support@whatcopilot.com.

Question 22

I’m new to Whatnot — where should I start?

Accepted Answer

Read our complete seller guide (account → first live → fees → analytics → WhatCopilot), try the demo, then create an account and import your first CSV. Official rules stay on help.whatnot.com.